Shipping & Returns
Once your order is shipped, Domestic orders can take up to 2-10 working days based on your location.International Shipping can take anywhere between 2- 10 weeks once shipped.
We hand make each of these products with a lot of love and care. God forbid, if you are not fully satisfied with the creation, please notify us within 24 hours of receiving the item/s The item/s needs to be returned within 10 days from the day of delivery and in the same condition we sent to you. 'In case of exchange, we will ship the desired new product once we receive your shipment of the originally ordered product. The time taken for delivery will be as per our Shipping & Delivery policy.In case you want to return the product/s, the entire amount will be refunded to you. For Credit card/Debit card/Net Banking payments, it may take up to 2-5 business days for the refund amount to reflect in your respective account (depending upon your bank). The mode of refund will be same as the mode of payment selected by customer. In case of Cash On Delivery, the customer will have to provide their bank account details so that we can refund the amount in their provided bank account. Also, you shall bear the small fee of shipping it back to us.
If a color is not liked upon receiving of the item or you feel you need a small instead of a medium, in such situations please order a custom make for yourself by contacting the store directly. Furthermore, check the Return and Refund Policy.
Ready to ship items can not be altered to a specific measurement. However, if you are dissatisfied with the fitting of the product, you can return the product and place a custom. Please check the Return and Refund Policy for more details.
Custom orders are specifically created for you. Nonetheless, if you are having trouble with your order, please contact the store directly and we can figure something out. Issues with measurements: The piece of clothing we fabricate for you will depend on the measurements we receive from you. If you still seem to have issues with the fitting, you will have to bear a small fee for the reassembling of your product and the delivery or shipping charges it would necessitate. Now if the product is not of your liking: I can offer you store credit and in exchange you can purchase something else at a slightly lesser price as custom orders need us to impart singular attention to your garment and also we are investing a moment of our life, effort and lots of love into making it.